You've decided it's time to invest in a healthcare CRM. Now, Part 2 is when the real work begins. There are three crucial areas on which you will need to focus:

  • Vendor. It's important that you select the right vendor partner that can deliver CRM technology that meets your needs and goals today, but who can also scale with you in the future.
  • Implementation. Once your vendor is chosen, effectively managing what can be a complex implementation process is critical in setting up your CRM to achieve your goals.
  • Measurement. When your CRM is up and running, it's time to prove your investment through measurement. Measuring the success of your CRM efforts further establishes it as a valuable asset.

It might feel like a lot to tackle, but efficiently launching your healthcare CRM is easier than you think. For the first webinar of 2018, we’ll be joined by consumer experience and technology experts Kyra Hagan and Dan Dillenbeck from Influence Health, and Marla Armstrong from CHRISTUS Health System. Together, they’ll walk you through the CRM vendor selection, clarify the implementation process, establish realistic expectations, and hear about CHRISTUS Health's recent journey through CRM technology vetting and vendor evaluation, including what led to their decision to choose Influence Health's healthcare CRM and where they are in the process today.

Join us as we take healthcare CRM from scary to scary easy!

Presenters
Kyra Hagan
Kyra Hagan
SVP & GM, Marketing & Communications
Influence Health
Dan Dillenbeck
Dan Dillenbeck
Strategic Marketing Partner
Influence Health
Marla Armstrong
Marla Armstrong
Campaign Performance Manager
CHRISTUS Health System