The most widely adopted enterprise patient portal in North America, our solution is known for consumer-centric design, mobile-friendly self-service applications, innovative patient engagement capabilities, and a comprehensive collaborative health record that all inspire loyalty and help improve outcomes. Patients use one intuitive solution to manage appointments, medications, and referrals; securely communicate with providers; access their comprehensive medical record; and get personalized health education and reminders, no matter where they were seen or which of your backend systems houses their data.
Our enterprise patient portal integrates data into one longitudinal, patient-friendly health record so your consumers have just one place to access all their medical records and communicate with your providers – fostering loyalty and helping attract new patients in the process. There’s no need to rip and replace existing IT investments or to wait for your EHR consolidation project to be complete to get serious about providing a great digital patient experience.
The Influence Health patient portal offers a number of features to help create a more personalized patient experience including a customizable patient landing page, navigation menu with Spanish-language capabilities, and the ability to send groups of petients targeted content based on their demographic or clinical data.
Whether patients are focused on prevention, recovering from an acute illness, or managing a multitude of chronic conditions, the Influence Health enterprise patient portal makes it possible for your clinical teams to send what appear to be personalized messages to cohorts of patients matching your defined criteria, eliminating the expense and time delays associated with postal mail and providing full tracking on message delivery.
Custom message routing and highly configurable workflows accommodate your healthcare organization's internal processes with ease. Rules can be created to automatically route messages to different staff members or work queues and to help triage inbound patient requests with appropriate urgency.
Create differentiation and value through the offering of eVisits. Structured questionnaires collect information about the patient, their medical history, and symptoms. The completed questionnaire is then routed to a participating provider for evaluation, diagnosis, and treatment. Certain answers within the questionnaire may result in a patient automatically being referred to schedule an in-person visit, but your providers also have the ability to refer patients with complex diagnoses and treatment needs to schedule an appointment for further evaluation. Configurable payment rules allow your organization to collect payment upfront or when the visit is successfully concluded.