Posted: February 8, 2018
At Influence Health, our blog contributors are our subject matter experts, including Sean Brasher. Sean is the Senior Director of Technology. Here are 7 questions to get to know him better.
1. What’s your day-to-day look like?
Engineering teams work best when they follow a steady cadence. So every day, week, and month has recurring meetings where we plan out work, review our status, and figure out issues holding us back. That means my days tend to follow the same patterns of meeting with sales and product owners to figure out what clients need, then meeting with engineers to figure out what we can build to meet those needs. But because the needs and issues are always changing, even the same types of meetings bring something new each day to help figure out.
2. What’s the one lesson you’ve learned in this business that’s stuck with you?
Even the worst plan is better than no plan at all.
3. What’s one thing you wish our clients knew about Influence Health?
The people here are sincerely committed to doing great work. It’s not just a slogan or a face they put on when someone is watching. I think that integrity is amazing.
4. What’s the next big thing you’re working on?
Not sure how much I can say yet about upcoming innovations, but our focus now is on giving our clients the ability to do more innovative things themselves – eliminating the barriers between the ideas they have and seeing those ideas become reality. That’s driving several long-term initiatives across our product platform.
5. What irks you the most about healthcare today?
The potential for what the relationship with the patient could be, vs. what it is. There are so many of the pieces available and the people are committed, but it’s hard to get everyone on the same page at the same time to make amazing customer service stories happen regularly.
6. What matters the most to you as a healthcare consumer?
Transparency in the process. Show me all my options, show me what will happen next, and set my expectations for the future. And do it in a way that is easy for me to digest on my own terms.
7. What’s your biggest health vice: coffee, tea, chocolate, sugar, carbs?
Chocolate, in all its amazing forms.