Updated : February 13, 2018

At Influence Health, our blog contributors are our subject matter experts, including Rupen Patel. Rupen is our Chief Executive Officer. Here are 7 questions to get to know him better.

1. What’s your day-to-day look like?

It can range from strategic – customer discovery, partnerships and ecosystem development, and planning to very team focused activities around the design and development of software.


2. What’s the one lesson you’ve learned in this business that’s stuck with you?

Hire well.

3. What’s one thing you wish our clients knew about Influence Health?

Our entire team is very focused on our customers and their success, and it would be great for our clients to know how hard the team works – Slack messages are flying all the time to support their needs.

4. What’s the next big thing you’re working on?

We are enhancing our consumer experience platform (CXP) with more machine learning based automation that amplifies the work.

5. What irks you the most about healthcare today?

Finding the right provider and then navigating through the multiple handoffs and referrals can be an exercise in patience.


6. What matters the most to you as a healthcare consumer?

As a consumer, I do think the quality of care and ultimate outcome would be first.

7. What’s your biggest health vice: coffee, tea, chocolate, sugar, carbs?

All of the above!

Want to learn more about Rupen's insights and predictions for the future of healthcare technology? Read his post on managing technology change..